Every year at Sitecore Symposium, Sitecore features customer success stories. This year, I had the honor to co-present the relaunch of the Lowe’s Canada website with Tanbir Grover, VP of Digital and Omnichannel at Lowe’s Companies Canada.
In August 2019, after nearly 3 years of work (if you include the the first proof-of-concept in 2016), the new website went live across Canada. The results so far have been very promising, especially for mobile ecommerce. Tanbir was able to share some impressive statistics. More important than the numbers, though, is the improvements in flexibility and agility. The retail sector has been reinventing itself, and now the digital team at Lowe’s Canada can respond to changing trends and innovate in key areas such as content marketing, personalization, and search.
I wish we’d been able to put the whole team on stage — from Lowe’s Canada and EPAM. This project would not have succeeded without a lot of very smart people from around the world solving difficult commerce problems at scale. I’ve very proud to have been a part of that team.